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We love to help.

How to

You can list your RV for rent on Outdoorsy.com to make money while you’re not using it. Beats the heck out of collecting dust, and creating…
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First off, congratulations! Getting your first booking request is exciting but it can also be a little intimidating. The idea of renting you…
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Meet, greet, smile and high five. Then dive right into the RV Departure Form . Run through the steps to make sure your guests know how to op…
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If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great out…
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Nothing stinks quite like a broken-down vehicle during a road trip (okay, maybe roadkill). Luckily, Outdoorsy provides all renters with the…
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This would depend on the type of vehicle but some questions would definitely be universal: What are their plans, where do they plan to tow/d…
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Details, details, details. Often during the rental pick up, your renter is excited to get underway and won’t remember everything you’ve told…
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First off, congrats on a successful rental. And, nicely done inspecting your vehicle for damage. If you have no additional charges, such as…
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Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on the…
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This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. Go…
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Better search results. More confident renters. There are so many reasons to shoot for five-star reviews. Here’s what our top owners suggest…
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Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. Some…
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It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly if…
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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your Outdoorsy…
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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund witho…
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Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for example,…
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While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a o…
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A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if t…
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Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can typ…
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Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, cl…
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You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both pi…
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Charging for excess distance is simple through the Outdoorsy platform. If you know prior to your renters booking that they plan on traveling…
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We’re a company of passionate people unlocking the outdoors. When you want to rent an RV with us, you won’t be renting a bland RV from some…
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You can add or edit your payout methods in your profile on Outdoorsy.com. Go to Account Settings Select Payout Preferences Choose “Connect a…
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This can vary, you want to make sure that you are pricing your RV so that you aren’t losing money with a rental, understand the time it take…
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